Policies

Impartiality Statement

RIQC understands the importance of impartiality in carrying out its management system certification activities and ensures that these are conducted in an objective and unbiased manner.

The Certification Process

Details of the audit and certification processes are contained within a written procedure and this is available upon request. Information regarding certifications granted, suspended or withdrawn is also freely available and the validity of any RIQC certificate issued may be checked at the RIQC office if required.

Complaints and appeals

RIQC has a policy of making the process for complaints and appeals available to the public. If you have reason to make a complaint, or to register an appeal against a certification decision, then please Contact RIQC Limited.